Shipping Policy
At Foglia, we are committed to ensuring your order is carefully packed and delivered safely to your door. Please review our shipping policy below for details on our fulfillment times, shipping zones, and delivery options.
Fulfillment Location
All orders are processed and shipped from our studio in Melbourne, Victoria, Australia.
You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
We offer the following delivery options across Australia:
- Express Shipping
Delivery timeframe: around 1–4 business days
Flat rate: $45.00 - Standard Shipping
Delivery timeframe: 2–8 business days
Flat rate: $29.00 - Free Standard Shipping
Available on all orders $299.00 and above
Delivery timeframe: 2–8 business days
Please note: Delivery timeframes are estimates only and may vary due to courier delays or peak holiday seasons.
International Shipping
We proudly ship to selected international destinations including:
United Arab Emirates, Austria, Belgium, Canada, Denmark, France, Germany, Hong Kong, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States, and more.
- Rates: Calculated at checkout based on order weight, size, and destination.
- Estimated delivery times: Shown at checkout and vary depending on the destination.
Please note: International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking information. You can track your parcel directly through the courier’s website.
Additional Information
- We are unable to deliver to PO Boxes or Parcel Lockers for international orders.
- Shipping costs are non-refundable.
If a parcel is returned to us due to incorrect address details provided by the customer or failure to collect, re-shipping fees will apply.